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Member handbooks

The member handbook on this website is the most up-to-date version. This takes the place of all previous print or website versions of the handbook. If you have questions about your benefits, please call Member Services at 1-800-521-6860 or TTY 1-800-684-5505.

Need this information in print? We'll mail it to you. Go to the member portal to order a copy of the member handbook.