What is Health Information Exchange (HIE)?

Health Information Exchange (HIE) is a secure, electronic way for your health care providers to share information about the health care services you get. Healthcare providers include:

  • Hospitals.
  • Doctors.
  • Labs.
  • Pharmacies.
  • Health insurance plans.   

HIE systems must comply with the security rules of the Health Insurance Portability and Accountability Act (HIPAA). This protects your health information. It also helps make sure only people involved in your care see your health information.

The main organization that is used to exchange information in this area is HealthShare Exchange (HSX).  You are encouraged to visit the Health Share Exchange website to review pros and cons of having your information shared through a HIE.

Why are HIE’s important?

A HIE can make your health information available at both routine visits with your doctor and in an emergency.  It allows your providers to get a more complete overview of your health.  Sharing health information can help you and your providers make more informed decisions about your care based on your unique medical needs.

What information is shared through a Health Information Exchange?

Below are examples of information that may be shared through a HIE:

  • Test results.
  • Medicines.
  • Allergies.
  • Illnesses.
  • Treatments.
  • Doctor visits.
  • Hospitalizations.

What if I choose not to share my health information?

You have the right to stop having your information included in, made available or exchanged through HSX. Your information may be exchanged through HSX unless you opt out.

You also have the right to change your opt out status at any time. To opt out, complete the HSX Opt Out Form on-line, or submit it via fax or mail (PDF).

For questions you may contact Member Services.