Information in other languages and formats
Keystone First is committed to serving all our members.
Keystone First has written member materials in languages other than English and in other formats for the visually impaired. Other formats include Braille, audio tape, large print, compact disc (CD), DVD, computer diskette and electronic communication. These materials do not cost you any money. Please call Keystone First Member Services at 1-800-521-6860 to ask for member materials in another language or in other formats.
If you do not speak English, we have representatives who speak languages other than English. We can also use the Language Line Services to help you.
If your PCP or specialist cannot provide an interpreter for your appointments, Keystone First will provide an interpreter to help you.
If you are deaf or hard of hearing, our TTY number is 1-800-684-5505.