Member portal

Log in to the member portal

Keystone First’s member portal helps you take command of your health.

The member portal is a secure website that helps you stay connected with Keystone First. It’s an easy way to see your recent health history. From any computer or mobile phone, you can track claims, learn about your health risks and more.

Using the member portal is fast and easy. 

Member portal benefits

If you haven’t used the member portal before, sign up today to take advantage of helpful health tools. If you already use the member portal, log in now to see great new features that will help you manage your health.

Stay up-to-date with your health history – Be active in managing your health care. Track your past claims and health services. See the prescriptions you’ve filled in the last two years. Stay on top of your health.

Manage your medicines – Don't let an empty prescription bottle be your reminder. We can send you an electronic notice when your medicines need a refill.

See your claims status – Keep track of your health care costs:

  • Learn the cost of your last doctor visit.
  • Check where your claims are in the approval process. 

Choose your primary care practitioner (PCP) with a click – Ready to choose a doctor you like? Use the member portal to pick your PCP instantly.

Order a new ID card – If you lost your ID card or need a replacement, request a new one with just one click.

Are you ready to unlock your full health potential? Sign up. Log on. Stay connected.

Log in to the member portal nowand start your journey to a better, healthier you. 

Need help?

If you have questions about the member portal or Keystone First, call Member Services at 1-800-521-6860 (TTY 1-800-684-5505).