Welcome to Keystone First

Coronavirus Disease (COVID-19)

Members, get information about COVID-19.

Download the member app*

Don’t forget to download the Keystone First mobile app. The app offers members 18 and over:

  • Digital member ID card.
  • Access to the provider directory.
  • Information about medicines.

*Standard messaging and data fees may apply.

You can also always call us 24 hours a day, 7 days a week, at 1-800-521-6860 (TTY 1-800-684-5505).

Are you looking for Keystone First Community HealthChoices (CHC)?

Thank you for choosing Keystone First for your health care needs. We are happy to have you as a member. If you cannot find the information you are looking for on the website or in the member handbook, you can:

  • Call Member Services at 1-800-521-6860 (TTY 1-800-684-5505) to talk to a Member Services Representative 24 hours a day, 7 days a week, or,
  • Call the Nurse Call Line at 1-866-431-1514.

If the provider directory is not available, please contact Member Services at 1-800-521-6860.

Change your PCP, set refill reminders, and more in the member portal.